If you're not satisfied with your service, please contact the Antaya Tek, Inc. Employee from which the service was performed. We guarantee computer services provided to you by Antaya Tek, Inc. Employees in your home, in your business, online or over the phone for 15 days. However, for repairs necessitated by a virus or spyware, our service guarantee is only valid if the anti-virus and anti-spyware protection for your product is installed or updated during the repair or before you again connect to the internet. If you notify us within the stated time period, we will work to remedy your problem quickly and at no additional cost.